Montefiore Officials Say “Discharge Lounge” Enhances Patient Satisfaction & Saves 10,000+ Bed Hours
Endless call bells, telephone rings and conversations around the clock are all to be expected during a hospital stay. Akin to an airport, a serene space like a VIP lounge, represents calm in the middle of a storm. By creating a peaceful space, overseen by certified nurse assistants (CNA), patients can avail of enhanced hospital experiences at the end of their stay.